Unsupported Operating Systems Windows 7 and Older If you are running into any connectivity issues, feel free to collect the information about your USB host controller (instructions in the support article below) and contact Saleae support. Contacting Support and Troubleshooting your Connection The two known USB host controller driver combinations with problems (ASMedia host controllers and VIA host controllers) both have known working driver configurations. If you are not experiencing any connectivity issues, you can safely ignore this message. Instead, it simply checks your computer against a known list of USB host controller & driver combinations that customers have reported problems with in the past. This message does not indicate the device is not working. Possible USB Host Controller Problem Detected! If you do not experience any connectivity issues with your device, you can safely ignore this message. In Windows, the Logic 2 software may generate the following warning message if it detects a possible USB host controller incompatibility. Warning Message: Possible USB Host Controller Problem Detected
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